Privacy Policy
At MuseNote, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services. Please read this privacy policy carefully.
1. Information We Collect
We collect information you provide directly to us, as well as information automatically collected when you use MuseNote:
Information You Provide:
- Account Information: Email address, password, and profile details
- Audio Recordings: Voice recordings you create within the app
- Transcriptions and Notes: Text content generated from your recordings
- Subscription Information: Payment method and subscription status
Information Automatically Collected:
- Usage Data: App features used, recording duration, formatting styles selected
- Device Information: Device type, operating system, app version
- Log Data: Error reports and performance metrics
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our Service
- To transcribe your audio recordings using AI technology
- To format your content according to your selected styles
- To manage your account and subscription
- To improve our Service and develop new features
- To communicate with you about updates, security alerts, and support
- To detect, prevent, and address technical issues
- To comply with legal obligations
3. Data Processing and Storage
Your data is processed and stored using the following services:
| Service Type | Purpose | Data Processed |
|---|---|---|
| Authentication & Database | Secure account management and data storage | Account info, notes, metadata |
| Audio Processing | Speech-to-text transcription | Audio recordings (temporarily) |
| AI Content Processing | Intelligent content formatting | Transcribed text (temporarily) |
| Payment Processing | Subscription and billing management | Purchase information |
Important: Audio recordings are temporarily uploaded to our secure servers for transcription and are automatically deleted after processing. Transcribed text and formatted notes are stored securely in your account.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Secure authentication mechanisms
- Regular security audits and updates
- Limited access to personal information by authorized personnel only
- Automatic deletion of temporary audio files after processing
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:
- Service Providers: With third-party services that help us operate MuseNote (as listed in Section 3)
- Legal Requirements: When required by law or to respond to legal process
- Protection of Rights: To protect our rights, privacy, safety, or property
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly agree to share information
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and associated data
- Export: Download your notes and transcriptions
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, please contact us through the app's support section.
7. Data Retention
We retain your information for as long as necessary to provide you with our Service:
- Active Accounts: Data is retained while your account is active
- Audio Files: Deleted immediately after transcription processing is complete
- Deleted Accounts: Personal data is deleted within 30 days of account deletion
- Legal Obligations: Some data may be retained longer if required by law
8. Children's Privacy
MuseNote is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We ensure appropriate safeguards are in place to protect your information.
10. Third-Party Links
MuseNote may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.
11. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your information (which we do not do).
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the app and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Through the support section in the MuseNote app
- By email at: support@musenote.app